Mail Collector can only work if all settings are correct and the third-party account allows a mail collector function.
If you have set up a Mail Collector in your GMX account and it is not fetching emails, it might be due to the following reasons:
You have set up the Mail Collector with incorrect or outdated login credentials. This might be the case if you have changed the password for your third-party account.
Some email providers deactivate IMAP by default. In order to import emails from this account into your GMX inbox, you have to active IMAP.
You might be trying to collect emails from a third-party provider that is no longer supported. In this case, your Mail Collector for this account will be deactivated. Emails that have already be collected will remain in your GMX inbox, but no new emails will be retrieved.
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