Follow the steps below if you believe there has been unauthorized access to your GMX email account.
How to change your GMX password:
To check alias addresses and sender names
How to check your personal data
GMX takes the security of our customers’ email accounts very seriously. Should you need to contact our customer support team, you may be asked some questions to identify you as the account owner. Keeping the personal data in your settings up to date is an important way you can protect the security of your account.
All of this information can be entered and updated under Home > My Account.
For more information on updating your personal information, please see below:
Follow these steps to add a contact email address:
Follow these steps to enter your personal data:
To activate two-factor authentication, go to My Account > Security Options > Activate two-factor authentication and follow the instructions there. Please note that you will need to have your smartphone at hand for the setup process.