The extended header of an e-mail contains relevant information with which the GMX customer support can help you in case of a problem.
If you have questions about sending or receiving an e-mail, always send GMX customer support the text of the
extended header. You can see the sending history of an e-mail with the help of an
Click the information symbol in the relevant e-mail. A window with the extended
e-mail information will open.
Hold down the left mouse button to select the text, and copy the
selected text by pressing
Open a new e-mail and paste the copied text into the message body by pressing
Ctrl + V.
Send the e-mail to the e-mail address specified by the customer support