Forgotten your key passphrase?

    If you have forgotten your key passphrase, you can use your recovery document to view it.

    Use your recovery document to view your passphrase

    1. Click Inbox.
    2. Click Settings.
    3. Click Encryption.
    4. Click Forgot passphrase.
    5. Enter your recovery code. You will find it on your recovery document.

      Recovery Document

    6. Make sure that no one else can view your screen. Your passphrase is for your eyes only.
    7. Click Confirm.
      You will see your passphrase for a couple of seconds. Click Confirm again if it was too short.

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