Deleting Cookies

    If outdated or corrupted cookies are stored inside your browser, they may sometimes cause problems during login. Simply deleting the cookies helps.

    Corrupted cookies may sometimes cause problems during login. If this occurs, simply delete the existing cookies and a new one will be created the next time you log in.

    How to delete cookies in Mozilla Firefox

    1. Click the menu icon to open the menu.
    2. Click Options.

      Removing your recent history

    1. Click Privacy & Security.
    2. In the History section, click Clear history....
    3. Only activate the Cookies entry.
    4. Confirm with Clear Now.

      Deleting cookies

    The cookies are deleted.
    How to delete cookies in Google Chrome

    1. Click the menu icon to open the menu.
    2. Click Settings.

      Settings

    1. At the very bottom, click Advanced.
    2. In the Privacy and security section, click Clear browsing data.
    3. Select All time and tick the box next to Cookies and other site data.
    4. Confirm with Clear data.

      Deleting cookies

    The cookies are deleted.
    How to delete cookies in Internet Explorer

    1. Click the gear icon to open the menu.
    2. Click Internet options.

    1. Select the General tab.

      Internet options

    2. Click Delete....
    3. Tick the box next to Cookies and website data.
    4. Confirm with Delete.

      Deleting cookies

    The cookies are deleted.

    FAQ