Clearing the Cache

    The cache within your browser is a storage for temporary files. Problems can occur if too many files are saved in the cache.

    Your browser automatically saves temporary data in the cache so that sites you have visited will load faster next time you visit them. However, it can also cause problems with your mailbox such as an empty page during your next visit. In this case, it helps if you reload the mailbox without the browser accessing content from the cache.

    How to delete the cache in Mozilla Firefox

    1. Click the menu icon to open the menu.
    2. Click Options.

      Removing your recent history

    1. Click Privacy & Security.
    2. In the History section, click Clear history....
    3. Select Everything.
    4. Only activate the Cache entry.
    5. Confirm with Clear Now.

      Removing your recent history

    The cache is deleted.
    How to delete the cache in Google Chrome

    1. Click the menu icon to open the menu.
    2. Click Settings.

      Settings

    1. At the very bottom, click Advanced.
    2. In the Privacy section, click Clear browsing data....
    3. Select All time and tick the box next to Cached images and files.
    4. Confirm with Clear browsing data.

      Deleting the history

    The cache is deleted.
    How to delete the cache in Internet Explorer

    1. Click the gear icon to open the menu.
    2. Click Internet options.

    1. Select the General tab.
    2. Click Delete....

      Deleting the history

    3. Tick the box next to Temporary Internet files and website files.
    4. Confirm with Delete.

      Deleting the cache

    The cache is deleted.

    FAQ