Whitelist and Blacklist

    Using the whitelist or blacklist from GMX, you can decide which e-mail are treated as trustworthy and which are treated as spam.

    Tip:

    E-mail from addresses in your Contacts are automatically saved to the Inbox folder. For this reason, we recommend that you save senders from whom you want to receive e-mail in your Contacts.

    Using the whitelist, you can define the senders from whom you want to receive e-mail. If you add an e-mail address or domain (e.g. 1and1.com) to the whitelist, e-mail from the address or domain are automatically saved to the Inbox folder. E-mail from senders on your whitelist are not checked for spam.

    Using the blacklist, you can block senders of unsolicited e-mail. If you add an e-mail address or domain (e.g. evildomain.com) to the blacklist, e-mail from the address or domain are automatically moved to the Spam folder.

    Automatic removal of entries

    If you add an e-mail address or domain to your whitelist, corresponding entries are removed from your blacklist automatically. If you enter an e-mail address or domain in your blacklist, corresponding entries are removed from your whitelist automatically.

    Maximum number of entries

    You can add up to 5,000 entries to your whitelist.

    Inputting domains

    If you want to enter domains in your whitelist or blacklist, write them as follows: domain.com.

    Newsletters

    To enter newsletter senders in your whitelist or blacklist, we recommend that you enter the entire domain (e.g. gooddomain.com or evildomain.com). The sender address often changes every time a newsletter is sent. If you enter a domain (e.g. gooddomain.com or evildomain.com), the corresponding individual e-mail addresses (e.g. "john.doe@good-domain.com" or "newsletter1@bad-domain.com") are removed automatically.

    Incorrectly classified e-mail

    If your e-mail are classified incorrectly, remember that your filter rules are processed before your whitelist and blacklist. Examples:

    • You have set up a filter rule which always saves e-mail from the sender john.doe@gmx.com to the Spam folder. If you enter john.doe@gmx.com in your whitelist, the e-mail from this sender are still saved to the Spam folder.
    • You have set up a filter rule which always saves the john.doe@gmx.com address to the Inbox folder. If you enter john.doe@gmx.com in your blacklist, the e-mail from this sender are saved to your Inbox folder.

    The Not Spam entries in your personal spam filter are also processed before your blacklist. Example:

    • You marked an e-mail from the sender john.doe@gmx.com as Not Spam. If you enter john.doe@gmx.com in your blacklist, the e-mail from this sender are saved to your Inbox folder.

    FAQ